· DeFranco A., Workman, J., Lam, T., and Countryman, C. (2005). A Cross-cultural Comparison of Customer Complaint Behavior. Journal of Travel & Tourism Marketing, 10(2).
· Lam, T. (2004). Human Resource Issues in Asia-Pacific. Journal of Human Resources in Hospitality and Tourism, 3(1), 1.
· Cheng, S., Lam, T., and Hsu, H.C. (2005). To Test the Sufficiency of The Theory of Planned Behavior: A Case of Customer Dissatisfaction Responses in Restaurants. International Journal of Hospitality Management (in press).
· Lam, T., and Hsu, H.C. (2004). Theory of Planned Behavior: Potential Travelers from China. Journal of Hospitality and Tourism Research, 28(4).
· Lam, T., and Han, M. (2005). A Study of Outsourcing Strategy: A Case Involving the Hotel Industry in Shanghai, China. International Journal of Hospitality Management (in press).
· Paul, L., and Lam, T. (2004). Crisis Management During the SARS Threat: A Case Study of the Metropole Hotel in Hong Kong. Journal of Human Resources in Hospitality and Tourism, 3(1), 47-57.
· Lo, A., and Lam, T. (2004). Long-haul and Short-haul Outbound All Inclusive Package Tours. Asia Pacific Journal of Tourism Research, 9(2), 161-176.
· Zhang H., and Lam T. (2004). Human Resources Issues Facing the Provincial Tourism Development In China: Evidences from Heilongjiang Province. International Journal of Contemporary Hospitality Management, 16(1), 45-51.
· Hsu, H.C., and Lam T. (2003). Mainland Chinese travelers’ motivations and barriers of visiting Hong Kong. Journal of Academy of Business and Economics 2(1), 60-67.
· Lam, T., and Tang. V. (2003). Recognizing demographic characteristic differences in customer complaint behavior: the case of Hong Kong hotels restaurants. Journal of Travel and Tourism Marketing, 14(1), 69-86.
· Lam, T., and Zhang, H. (2003). New Employees’ Job Satisfaction and organizational commitment in Hong Kong Fast Food Industry. International Journal of Contemporary Hospitality Management, 15(4/5), 214-220.
· Heung, V.C.S., and Lam, T. (2003). Customer complaint behavior towards hotel restaurant services. International Journal of Contemporary Hospitality Management, 15(5), 283-289.
· Lam, T., Baum, T., and Pine, R. (2003). Subjective Norms: Effects on Job Satisfaction. Annals of Tourism Research, 30(1), 160-177
· Lam, T. (2003). Leader-Member Exchange and Team-Member Exchange: The Roles of Moderators in New Employees' Socialization. Journal of Hospitality & Tourism Research, 27(1), 48-68.
· Lo, A., and Lam, T. (2002). The relationship between demographic characteristics and socialization outcomes among new employees in Hong Kong hotels. Journal of Human Resources in Hospitality and Tourism Research, 1(2), 1-14.
· Lam, T., Lo, A. and Chan J. (2002). New Employees’ Turnover Intentions and Organizational Commitment in the Hong Kong’s Hotel Industry. Journal of Hospitality & Tourism Research, 26(3), 217-234.
· Lam, T., and Mao, F. (2001). A Study of International Tourism Development in China. Pacific Tourism Review, 5(3/4), 113-119.
· Zhang, H., Lam, T., and Bauer, T. (2001). Analysis of Training and Education Needs of Mainland Chinese Tourism Academics in the 21st Century. International Journal of Contemporary Hospitality Management, 13(6), 274-279.
· Lam, T., Baum, T. and Pine, R. (2001). A Study of Managerial Job Satisfaction in Hong Kong’s Chinese Restaurant. International Journal Contemporary Hospitality Management, 13(1), 35-42.
· Lam, T. and Xiao, H. (2000). Challenges and Constraints of Hospitality and Tourism Education in China. International Journal of Contemporary Hospitality Management, 13(5), 291-295.
· Lam, T., Zhang, H. and Baum, T. (2000). An Investigation of Employees’ Job Satisfaction: The Case of Hotels in Hong Kong. Tourism Management, 22(2), 157-165.
· Mok, C. and Lam, T. (2000). Travel-related Behavior of Japanese Leisure Tourists: A Review and Discussion. Journal of Travel & Tourism Marketing, 9(1/2), 171-184.
· Zhang, H., Lam, T. and Baum, T. (1999). A Study of the Inter-relationships between Employees’ Job Satisfaction and their Demographic Characteristics, Asia Pacific Journal of Tourism Research, 4(2), 49-58.
· Lam, T. and Zhang, H. (1999). Service Quality of Travel Agents: The Case of Travel Agents in Hong Kong. Tourism Management, 20(3), 341-349.
· Zhang, H. and Lam, T. (1999). An Analysis of Mainland Chinese Visitors’ Motivations to Visit Hong Kong. Tourism Management, 20(5), 587-594.
· Lam, T. and Zhang, H. (1999). An Investigation of Club Service Quality and Service Standard: The Case of Private Clubs in Hong Kong. Tourism Tribune, 26-28.
· Lam, T. (1998). Tourism in Cambodia: An Overview of Cambodian International Tourism and its Development Potential. Pacific Tourism Review, 1(3), April, 235-241.
· Lam, T. and Heung V. (1998), University Foodservice In Hong Kong: A Study of Consumers’ Expectations and Satisfaction Levels. Journal of College & University Foodservice, 3(4), 3-12.
· Lam, T., Yeung, S. and Chan, A. (1998). Analyzing Service Quality in The Clubs Industry, Asia Pacific Journal of Tourism Research, April, 29-36.
· Mok, C. and Lam, T. (1997). Hotel and Tourism Development in Vietnam. Journal of Travel & Tourism Marketing, 7(1), 85-91
· Mok, C. and Lam, T. (1997). A Model of Tourists’ Shopping Propensity: A Case of Taiwanese Visitors to Hong Kong, Pacific Tourism Review, 1(2), 137-145.
· Lam, T., Wong, A. and Yeung S. (1997). Measuring Service Quality In Clubs: An Application of the SERVQUAL Instrument, Australian Journal of Hospitality Management, 4 (1), Autumn, 7-14.
· Leung, P., Lam, T. and Wong, S. (1997), Tourism Development in Cambodia: An Analysis of Opportunities and Barriers. Asia Pacific Journal of Tourism Research, 1(2), 27-33.